July 29, 2020

TO: Cleveland Electric Labs Customers
RE: CEL’s COVID-19 Status Update

Dear Valued Customer,

Cleveland Electric Labs (“CEL”) is celebrating our 100-year anniversary in 2020, and it certainly looks much different than we anticipated back in January! Now in our 4th generation of leadership, CEL has worked diligently to build a stable business based on product quality and the relationships we’ve built with our customers and suppliers. It is times like these that we are truly grateful to have cultivated lasting connections (and in many cases friendships). Our team would like to thank you for your continued business over past 100 years and especially the past few months.

Here at CEL, we’ve taken this opportunity to double down on our continuous improvement plans to reduce lead times, refine the quality and reliability of our products, cross-train our employees, and aid in your teams cost reduction targets. Our employees are strong, agile, and committed to assuring we are your stable business partner for years to come.

Regarding operations during the ongoing COVID pandemic, Cleveland Electric Labs (“CEL”) continues to operate as a critical and essential business. As the State of Ohio and Arizona continue to update/modify COVID guidance, CEL is assuring we are staying ahead of the curve through our cleaning processes, distancing, and employee health monitoring. We’ve provided our employees very flexible options to assure their safety while being able to support your needs. Our executive and crisis management teams are revisiting our response to the initial wave and assuring we are prepared should we see a sharp spike of cases in the months to come.

Thank you for your continued trust in CEL as your Sensor and Instrumentation partner. Again, we wish you and your families the very best

Sincerest Regards,

Alan Seymour

Alan Seymour
Cleveland Electric Laboratories, Inc.
President